Frequently Asked Questions
Everything you need to know about shopping with Crywolf.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own to ensure a perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to initiate a domestic return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your materials sustainably sourced?
Crywolf is committed to ethical production. We use organic cotton and recycled polyester across 80% of our collections to minimize our environmental footprint.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.